Remote Process Improvement Consultant

AMG & Associates, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 85,000 - 115,000; Full time

Job summary

AMG & Associates, Inc. is seeking a Process Consultant on a full-time contract to evaluate business processes and craft practical solutions that boost efficiency, quality, and productivity. The role demands strong analytical and communication skills and experience working with cross-functional teams.

You will map current and future-state processes, identify bottlenecks, and design improvements aligned with business goals. Remote or hybrid work options are available.

Qualifications

• Bachelor's degree in a related field preferred.
• 3+ years of process consulting, business analysis, operations, or related experience.
• Strong analytical and problem-solving skills with ability to identify root causes.
• Experience documenting processes and developing SOPs.
• Excellent written and verbal communication skills.

Responsibilities

• Analyze existing processes, workflows, procedures, and operating models to identify inefficiencies and improvement opportunities.
• Conduct process assessments, interviews, workshops, and stakeholder discussions to understand requirements.
• Document current-state and future-state processes using process maps, flowcharts, and workflow diagrams.
• Identify bottlenecks, redundancies, control gaps, unnecessary costs, and automation opportunities.
• Develop recommendations and improvement strategies aligned with organizational objectives.
• Collaborate with leaders and teams to design effective process solutions.
• Develop and maintain SOPs, process documentation, guidelines, and workflow specs.
• Support process redesign and standardization initiatives.
• Evaluate impact of changes on people, systems, costs, and performance.

Skills

Analytical thinking

Strategic thinking

Attention to detail

Problem-solving

Communication skills

Cross-functional teamwork

Education

Bachelor's degree in Business Administration, Management, Operations, Industrial Engineering, Information Systems, or related field

Tools

Microsoft Office Suite

Visio

Process mapping tools

Job description

AMG & Associates, Inc. is seeking a Process Consultant on a full-time contract to evaluate business processes and craft practical solutions that boost efficiency, quality, and productivity. The role demands strong analytical and communication skills and experience working with cross-functional teams.

You will map current and future-state processes, identify bottlenecks, and design improvements aligned with business goals. Remote or hybrid work options are available.