Remote Process Improvement Consultant

AMG & Associates, Inc.; Charlotte (NC); Hybrid; USD 85,000 - 115,000; Full time

Job summary

AMG & Associates, Inc. is seeking a Process Consultant on a full-time contract basis. You will evaluate business processes, drive improvement opportunities, and implement practical solutions to boost efficiency, quality, and productivity.

The role emphasizes analysis, stakeholder engagement, and cross-functional collaboration across business units. The ideal candidate will map current and future processes, document SOPs, and lead workshops to identify root causes and automation opportunities.

Qualifications

• 3+ years of experience in process consulting or related fields.
• Strong ability to map processes and identify improvement opportunities.
• Experience working with cross-functional teams to drive change.
• Excellent written and verbal communication skills.

Responsibilities

• Analyze existing processes and operating models to identify inefficiencies.
• Conduct interviews, workshops, and stakeholder discussions to gather requirements.
• Document current-state and future-state processes with flowcharts and diagrams.
• Identify bottlenecks, gaps, and opportunities for automation and cost savings.
• Develop recommendations and action plans aligned with business priorities.
• Collaborate with leaders and teams to design effective process solutions.
• Create SOPs, process docs, and workflow specifications; support implementation.

Skills

Analytical thinking

Problem-solving

Cross-functional collaboration

Communication skills

Process improvement

Education

Bachelor's degree

Tools

Visio

ERP systems

CRM platforms

BI tools

Job description

AMG & Associates, Inc. is seeking a Process Consultant on a full-time contract basis. You will evaluate business processes, drive improvement opportunities, and implement practical solutions to boost efficiency, quality, and productivity.

The role emphasizes analysis, stakeholder engagement, and cross-functional collaboration across business units. The ideal candidate will map current and future processes, document SOPs, and lead workshops to identify root causes and automation opportunities.