Remote Process Improvement Consultant

Eis group usa; Miami (FL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote or hybrid work

Professional development

Job summary

Eis group usa in Miami, FL is seeking an experienced Process Consultant for a full-time contract to evaluate processes, identify gaps, and design streamlined solutions that boost efficiency, service quality, and organizational performance.

The role emphasizes stakeholder engagement, analytical thinking, and translating complex challenges into practical recommendations, with remote or hybrid work options and opportunities for professional development.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of process consulting or equivalent.
• Strong ability to analyze processes and present practical recommendations.

Responsibilities

• Evaluate business operations and workflows to determine alignment with goals.
• Conduct stakeholder interviews, workshops, and requirements sessions.
• Design future-state processes to improve productivity and service delivery.
• Create process maps, workflow diagrams, and supporting materials.
• Support process changes from assessment through implementation.
• Develop implementation plans and monitor performance with metrics.

Skills

Process mapping

Root-cause analysis

Stakeholder management

Workflow documentation

Lean Six Sigma

ERP/CRM knowledge

Data analysis

Project management

Communication skills

Training material development

Education

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Tools

Excel

PowerPoint

Visio

Word

Job description

Eis group usa in Miami, FL is seeking an experienced Process Consultant for a full-time contract to evaluate processes, identify gaps, and design streamlined solutions that boost efficiency, service quality, and organizational performance.

The role emphasizes stakeholder engagement, analytical thinking, and translating complex challenges into practical recommendations, with remote or hybrid work options and opportunities for professional development.