Remote Process Improvement Associate, Operations & Analytics

Oscar; Atlanta (GA); On-site; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Medical/dental/vision benefits

401(k) plan participation

Life and disability insurance

Paid holidays

Paid sick time

Paid parental leave

Wellness time & reimbursements

Job summary

Oscar is seeking a Process Improvement Associate to join the Network Operations team. The role focuses on cross-functional process optimization, gathering requirements, and managing projects tied to organizational goals.

You will report to the Director, Network Ops Governance & Oversight. This remote position is open to candidates in Atlanta, GA, with potential hybrid alignment in the future. Base pay ranges from $87,188 to $114,434 with benefits and annual bonuses.

Qualifications

• Bachelor's degree or 3+ years commensurate experience
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Mentors team members and promotes colleagues' growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Data analysis

Project management

Process improvement

Lean Six Sigma

Education

Bachelor's degree or equivalent experience

Tools

Excel

SQL

Python

Job description

Oscar is seeking a Process Improvement Associate to join the Network Operations team. The role focuses on cross-functional process optimization, gathering requirements, and managing projects tied to organizational goals.

You will report to the Director, Network Ops Governance & Oversight. This remote position is open to candidates in Atlanta, GA, with potential hybrid alignment in the future. Base pay ranges from $87,188 to $114,434 with benefits and annual bonuses.