Remote Process Optimization Associate

Namely; Dallas (TX); On-site; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Medical, dental and vision benefits

11 paid holidays

401(k) plan participation

Life and disability insurance

Wellness time and reimbursements

Job summary

Oscar is hiring an Associate, Process Optimization to join the Eligibility and Billing team. You will lead cross-functional initiatives, design and optimize processes, and manage project governance to drive operational improvements at scale.

The role reports to the Senior Manager, Process Improvement and offers a fully remote work arrangement with potential future hybrid options in the Dallas metro area. Base pay ranges from 87,188 to 114,434 USD per year, with comprehensive benefits and annual

Qualifications

• Bachelor’s degree or 3+ years commensurate experience
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Mentors team members and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Data analysis

Project management

Cross-functional collaboration

Stakeholder management

Workflow optimization

Lean Six Sigma

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

Excel

SQL

Python

Job description

Oscar is hiring an Associate, Process Optimization to join the Eligibility and Billing team. You will lead cross-functional initiatives, design and optimize processes, and manage project governance to drive operational improvements at scale.

The role reports to the Senior Manager, Process Improvement and offers a fully remote work arrangement with potential future hybrid options in the Dallas metro area. Base pay ranges from 87,188 to 114,434 USD per year, with comprehensive benefits and annual