Remote Process Improvement Associate

Oscar Health; Dallas (TX); On-site; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Performance bonuses

Benefits package

Job summary

Oscar Health is seeking a detail-oriented Process Management Associate to join our Network Operations Team. The role focuses on analyzing and improving business processes, collaborating with cross-functional teams, and driving efficiency through Lean Six Sigma approaches.

You will report to the Director of Process Improvement. This remote position is open to Dallas, Texas residents but may evolve to a hybrid hub model.

Qualifications

• Bachelor’s degree or 3+ years commensurate experience.
• 3+ years of work experience in process management, process improvement or similar.
• 2+ years of experience using process management methodologies, such as Lean Six Sigma, BPMN, or similar frameworks.
• 2+ years of experience with end to end process management and mapping.

Responsibilities

• Conduct comprehensive analysis of existing business processes, including process mapping, data collection, and identifying areas for improvement.
• Collaborate with stakeholders to gather requirements and determine process improvement objectives.
• Develop and implement process improvement strategies, including the creation of process documentation, standard operating procedures, and workflow diagrams.
• Utilize process management methodologies, such as Lean Six Sigma, to identify bottlenecks, inefficiencies, and areas of waste within existing processes.
• Facilitate process improvement workshops and meetings, providing guidance and support to cross-functional teams.
• Lead or participate in process improvement projects, ensuring successful implementation and achievement of desired outcomes.
• Monitor and track process performance using appropriate metrics and tools, identifying trends and areas requiring further attention.
• Prepare and present reports and recommendations to management, summarizing findings, progress, and outcomes of process improvement initiatives.
• Collaborate with Technology, Product, and Engineering teams to identify and implement process automation opportunities.
• Stay updated on industry best practices and emerging trends in process management, continually seeking opportunities to enhance processes and drive efficiencies.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Process management

Lean Six Sigma

BPMN

Process mapping

Education

Bachelor's degree

Tools

Excel

SQL

Python

Job description

Oscar Health is seeking a detail-oriented Process Management Associate to join our Network Operations Team. The role focuses on analyzing and improving business processes, collaborating with cross-functional teams, and driving efficiency through Lean Six Sigma approaches.

You will report to the Director of Process Improvement. This remote position is open to Dallas, Texas residents but may evolve to a hybrid hub model.