Remote Process Optimization Associate — Data-Driven Ops

Oscar Health; Atlanta (GA); On-site; USD 87,000 - 114,000; Full time

Job summary

Oscar Health is hiring an Associate, Process Optimization to join the Eligibility and Billing team. This remote role supports cross-functional initiatives, designs and implements process improvements, and manages project governance to meet organizational goals.

You will collect requirements, manage plans, analyze data, and communicate risk mitigation strategies across stakeholders. Reports to Senior Manager, Process Improvement.

Qualifications

• Bachelor’s degree or 3+ years commensurate experience.
• 3+ years in operations, health insurance, data analysis, engineering or consulting.
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools.
• 2+ years of experience with end to end project management.
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures.
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints.

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Mentors team members and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Analytical thinking

Cross-functional collaboration

Project coordination

Communication

Education

Bachelor's degree

Tools

Excel

SQL

Python

Job description

Oscar Health is hiring an Associate, Process Optimization to join the Eligibility and Billing team. This remote role supports cross-functional initiatives, designs and implements process improvements, and manages project governance to meet organizational goals.

You will collect requirements, manage plans, analyze data, and communicate risk mitigation strategies across stakeholders. Reports to Senior Manager, Process Improvement.