Remote Print Delivery Lead

Optum; Dallas (TX); Remote; USD 33,000 - 59,000; Full time

Benefits offered by this job

Paid training

Remote work opportunity

Job summary

Optum is seeking an Associate Print Delivery Specialist for a national remote position. You will oversee complex programs, act as SME in the group, and lead execution of procedures to support business partners.

The role requires strong judgment, initiative, and collaboration to meet SLAs and client expectations. You will manage workflows, communicate with vendors and customers, and contribute to process improvements.

Qualifications

• 2+ years of project OR account management.
• 2+ years of print and / OR digital campaign execution with inbound OR outbound communications.
• 2+ years of experience coordinating OR managing deliverables of third‑party vendors.
• Basic understanding of Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook.
• Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm local time zone. It may be necessary, given the business need, to work occasional overtime.

Responsibilities

• Responsible for meeting workflow deadlines, compliance requirements, client expectations, SLA's and overall program goals for assigned product(s).
• Maintain effective communication with business partners, vendors and support team members to manage workflow expectations and meet deadlines.
• Identify risks and implement solutions to avoid or minimize negative impact.
• Develops and maintains workflow documentation and reporting.
• Assists with resource planning for assigned program and/or products and will monitor daily activities.
• Assist with developing a clear and concise plan to both execute the program and monitor its progress. This includes adjusting along the way as needed to ensure success and minimize risk.
• Maintain effective communication with customers, vendors, and team members.
• Works with other team members and analyst to maintain accurate metrics and reporting for assigned program and products. This includes the distribution and reporting of program details as needed.
• Assists team with training and related documentation as needed.
• Other duties and responsibilities as required.

Skills

Project management

Account management

Campaign execution

Vendor coordination

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Education

High School Diploma / GED

Job description

Optum is seeking an Associate Print Delivery Specialist for a national remote position. You will oversee complex programs, act as SME in the group, and lead execution of procedures to support business partners.

The role requires strong judgment, initiative, and collaboration to meet SLAs and client expectations. You will manage workflows, communicate with vendors and customers, and contribute to process improvements.