Print Production Lead – High-Volume, Client-Focused

Forrest Solutions LLC; San Diego (CA); On-site; USD 3,720,000 - 4,133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO) #INDHP

Job summary

Opensity Solutions is seeking a Print Production Supervisor to oversee a small team responsible for print production, document services and client support across client sites. The role combines hands‑on print operations with leadership and client relationship duties.

The position is a 13‑month fixed‑term assignment reporting to the Client Relations Manager or Director. You will manage day‑to‑day workflows, ensure quality and timeliness, and drive continuous improvement in print and workplace

Qualifications

• 3–5+ years of experience in print production, reprographics, document services or related operations
• Prior supervisory or team lead experience preferred
• High school diploma or GED required; bachelor’s degree preferred

Responsibilities

• Supervise a team of three employees across one or more client sites
• Oversee daily print production, reprographics, and document workflows
• Coordinate high‑volume, time‑sensitive print requests
• Ensure accuracy, on‑time delivery and alignment with client specs
• Monitor quality, turnaround times, and service delivery
• Provide coaching, training and performance support to team members
• Escalate and resolve print production issues with clients and operations
• Maintain clear communication with clients on requests, priorities and deadlines
• Track KPIs and staffing to ensure adequate coverage

Skills

Print production

Team leadership

Client service

Communication

Problem solving

Scheduling

Workflow optimization

Coaching

Education

Bachelor’s degree in Business Administration/Management/Communications

Tools

Microsoft Office

Salesforce/ServiceNow

Job description

Opensity Solutions is seeking a Print Production Supervisor to oversee a small team responsible for print production, document services and client support across client sites. The role combines hands‑on print operations with leadership and client relationship duties.

The position is a 13‑month fixed‑term assignment reporting to the Client Relations Manager or Director. You will manage day‑to‑day workflows, ensure quality and timeliness, and drive continuous improvement in print and workplace