Remote Principal CS Leader: Exec Reviews & AI Decks

Ethos; Denver (CO); Remote; USD 80,000 - 113,000; Part time

Job summary

Ethos is seeking a principal customer success manager to support enterprise clients in training AI models for professional presentations and slide decks. This role emphasizes running QBRs, executive reviews, and crafting high-impact decks across renewal and adoption metrics.

Fully remote, flexible hours (5–20 per week), ASAP start. You will partner with clients to deliver value through precise PowerPoint craftsmanship, strong written communication, and meticulous attention to detail, helping

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Train AI models on professional presentations and slide decks for core workflows.
• Lead quarterly business reviews and executive sponsor updates for enterprise accounts.
• Create, evaluate and refine AI-generated presentations and slide decks.

Skills

Executive reviews

Enterprise CS

Written communication

Tools

PowerPoint

Job description

Ethos is seeking a principal customer success manager to support enterprise clients in training AI models for professional presentations and slide decks. This role emphasizes running QBRs, executive reviews, and crafting high-impact decks across renewal and adoption metrics.

Fully remote, flexible hours (5–20 per week), ASAP start. You will partner with clients to deliver value through precise PowerPoint craftsmanship, strong written communication, and meticulous attention to detail, helping