Remote AI Customer Success Lead for Exec Reviews

Ethos; Boston (MA); Remote; USD 83,000 - 110,000; Part time

Job summary

Ethos is seeking an experienced customer success leader to support enterprise-scale presentations and AI-driven slide deck tasks. You will train and refine language-model-generated decks, working on quarterly reviews, renewal cases, and adoption exhibits.

This role suits someone who can craft executive-ready decks and deliver clear, persuasive visuals on a flexible remote schedule. Ideal candidates have 4+ years in enterprise CS, a proven track record of executive business reviews, and expert

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Train and refine AI-generated presentations and slide decks for enterprise clients.
• Develop and deliver executive sponsor updates, renewal business cases, and adoption/ value-realization exhibits.

Skills

Executive reviews

PowerPoint mastery

Enterprise CS experience

Job description

Ethos is seeking an experienced customer success leader to support enterprise-scale presentations and AI-driven slide deck tasks. You will train and refine language-model-generated decks, working on quarterly reviews, renewal cases, and adoption exhibits.

This role suits someone who can craft executive-ready decks and deliver clear, persuasive visuals on a flexible remote schedule. Ideal candidates have 4+ years in enterprise CS, a proven track record of executive business reviews, and expert