Remote Presales Engineer I

Sunbird Software; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Sunbird Software is seeking an early-career Sales Engineer to support the sales team with technical discovery, demos, and POC activities. You will learn consultative selling, work with senior SEs and Account Managers, and gain hands-on experience with Sunbird solutions and customer use cases.

This remote role requires residence in the United States. You will help build demo environments, assist with POC plans, and contribute to a growing SE documentation repository while developing foundational

Qualifications

• 1–3 years in a technical, IT, or customer-facing role.
• Foundational understanding of data center operations, DCIM, IT infrastructure.
• Desire to develop consultative selling and customer-facing skills.
• Ability to communicate technical concepts clearly with guidance.
• Strong organizational skills; eager to learn in a fast-paced sales environment.
• Willingness to travel up to 15–20%.
• Product certification or engineering degree preferred.
• Fluency in English required; additional languages a plus.

Responsibilities

• Assist with customer demonstrations of Sunbird’s solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases.
• Support POC activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions.
• Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
• Support and maintain demo labs and environments, ensuring presales assets and demo materials are current, clean and ready for customer engagements.
• Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
• Update and maintain CRM records (HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements.
• Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices to support consistent, high-quality customer engagements.

Skills

Presales experience

Consultative selling

Customer-facing skills

Data center operations knowledge

English communication

Education

Engineering degree or equivalent

Tools

HubSpot CRM

Job description

Sunbird Software is seeking an early-career Sales Engineer to support the sales team with technical discovery, demos, and POC activities. You will learn consultative selling, work with senior SEs and Account Managers, and gain hands-on experience with Sunbird solutions and customer use cases.

This remote role requires residence in the United States. You will help build demo environments, assist with POC plans, and contribute to a growing SE documentation repository while developing foundational