Junior Presales Engineer - Demos, POC Labs & Tech Support

Sunbird Software Inc.; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Sunbird Software Inc. is seeking an early-career Sales Engineer to partner with the sales team on technical discovery, demonstrations, and POC activities.

You will learn consultative selling skills while gaining hands-on experience with Sunbird's solutions and customer use cases. This remote role requires residency in the United States and offers mentorship from senior SEs, with opportunities to travel up to 15-20% as needed; ideal candidates have IT infrastructure familiarity and strong

Qualifications

• 1-3 years of experience in a technical, IT, or customer-facing role (presales experience a plus).
• Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
• Strong desire to develop consultative selling and customer-facing skills.
• Ability to communicate technical concepts clearly with guidance and preparation.
• Strong organizational skills and willingness to learn in a fast-paced sales environment.
• Comfortable working collaboratively with sales, SEs, and cross-functional teams.
• Product certification, engineering degree, or equivalent technical background preferred.
• Exceptional communication skills and fluency in English required; additional languages a plus.
• Willingness to travel up to 15-20% as needed.

Responsibilities

• Assist with customer demonstrations of Sunbird's solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases.
• Support proof-of-concept (POC) activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions
• Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
• Support and maintain demo labs and environments, ensuring presales assets and demo materials, including systems, slides, documentation, and reference content are current, clean and ready for customer engagements.
• Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
• Update and maintain CRM records (currently HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements.
• Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices to support consistent, high-quality customer engagements.

Skills

Customer-facing experience

English fluency

Strong communication skills

Strong organizational skills

Willingness to learn

Education

Engineering degree

Job description

Sunbird Software Inc. is seeking an early-career Sales Engineer to partner with the sales team on technical discovery, demonstrations, and POC activities.

You will learn consultative selling skills while gaining hands-on experience with Sunbird's solutions and customer use cases. This remote role requires residency in the United States and offers mentorship from senior SEs, with opportunities to travel up to 15-20% as needed; ideal candidates have IT infrastructure familiarity and strong