Remote Presales Engineer – Communications Platform

United States Digital Space LLC; United States; Remote; USD 81,000 - 135,000; Full time

Job summary

the company is seeking a Presales Engineer to drive the technical win and product fit for customers across the EMEA region. You will build customer trust in the company’s engagement platform and lead the technical pre-sales relationship with strategic accounts.

The role demands strong communication, architecture demonstrations and creative problem-solving in a remote-first environment. You will collaborate with account executives, solutions engineers and professional services to design,

Qualifications

• 3+ years in a technical pre-sales role in CPaaS, SaaS or Telecom.
• Strong knowledge of voice protocols (VoIP) and APIs.
• Ability to explain complex topics to both technical and non-technical audiences.
• Experience with cloud platforms (AWS/Azure/GCP).

Responsibilities

• Partner with Account Executives to plan pre-sale activities.
• Deliver technical demos and architectures to prospects.
• Lead technical discovery sessions and design documentation.
• Build demo assets and reusable presentations for the team.

Skills

VoIP

SIP

REST APIs

Public cloud

AWS

Azure

GCP

Java

C#

Node.js

Python

JavaScript

React

Communication

Storytelling

Tools

WebRTC

Job description

the company is seeking a Presales Engineer to drive the technical win and product fit for customers across the EMEA region. You will build customer trust in the company’s engagement platform and lead the technical pre-sales relationship with strategic accounts.

The role demands strong communication, architecture demonstrations and creative problem-solving in a remote-first environment. You will collaborate with account executives, solutions engineers and professional services to design,