Remote Pre-Litigation Case Manager Lead

TopDog Law; Washington; Remote; USD 103,000 - 126,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

Life insurance

Disability insurance

Paid time off

Parental leave

Job summary

TopDog Law is seeking a Case Manager Lead to supervise the pre-litigation team and drive consistent, efficient case handling from intake through settlement. You will own case workflows, coaching, and documentation, coordinating with the Pre-Litigation Attorney to optimize outcomes.

You will manage roughly 50 active cases, ensuring high-value matters receive attention while maintaining rigorous standards and timely progress across all files.

Qualifications

• 6-8 years of experience supporting Personal Injury pre-litigation matters on cases in multiple states or the state of Washington State.
• Proven experience managing and leading a team of case managers, directing case strategy and workflow to efficiently drive files through each phase and toward timely settlement.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Lead onboarding and training for new case managers joining the pod.
• Provide informal coaching and identify skill gaps requiring additional training.
• Promote consistency in case handling practices and ownership mentality across the team.
• Model best practices in case management, documentation, client communication, and ownership through personal caseload performance.
• Manage approximately 50 active pre-litigation cases, with an emphasis on higher-value matters.
• Be held to a higher performance standard than case managers given the complexity and value of the assigned caseload.

Skills

Team leadership

High-volume caseload management

Strong communication

Detail oriented

Data literacy

Ownership mindset

Problem solving

Education

Bachelor’s degree

Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law is seeking a Case Manager Lead to supervise the pre-litigation team and drive consistent, efficient case handling from intake through settlement. You will own case workflows, coaching, and documentation, coordinating with the Pre-Litigation Attorney to optimize outcomes.

You will manage roughly 50 active cases, ensuring high-value matters receive attention while maintaining rigorous standards and timely progress across all files.