Remote Pre-Access Scheduler I (PRN)

Intermountain Healthcare Inc.; Columbus (OH); Remote; USD 27,000 - 35,000; Part time

Job summary

Intermountain Health is seeking a PRN, part-time Scheduling Specialist for a fully remote role. The position pre-registers patients, handles scheduling across departments, and ensures accurate data entry and insurance verification.

Video screens may be required, with potential on-site interviews if applicable. Responsibilities include using multiple systems to schedule, assist patients with prep and location details, and manage high call volumes while maintaining service standards.

Qualifications

• High school diploma or equivalent OR (4) years of revenue cycle experience.
• Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
• Excellent customer service and communication skills.

Responsibilities

• Utilize multiple systems to perform all scheduling functions as needed.
• Provide patients with preparation and location information and input data accurately.
• Handle high call volumes for multiple locations and departments; mentor new hires as needed.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent OR 4 years revenue cycle experience

Minimum 2 years revenue cycle or 2 years contact center

Job description

Intermountain Health is seeking a PRN, part-time Scheduling Specialist for a fully remote role. The position pre-registers patients, handles scheduling across departments, and ensures accurate data entry and insurance verification.

Video screens may be required, with potential on-site interviews if applicable. Responsibilities include using multiple systems to schedule, assist patients with prep and location details, and manage high call volumes while maintaining service standards.