Remote Post-Sales Analytics & Operations Lead

Samsara; United States; Hybrid; USD 92,000 - 139,000; Full time

Job summary

Samsara is seeking a Business Operations analyst to scale its post-sales org across renewals and customer success. You will own data sources, perform analyses, and design standardized processes to improve performance. This role focuses on turning data into leadership-ready recommendations and ensuring adherence across teams.

The position requires comfort with large datasets, Salesforce/Tableau, and strong communication to influence stakeholders in a fast-paced environment.

Qualifications

• 2+ years in management consulting, Sales/Business Operations, financial analysis, or another highly quantitative role.
• Comfort working with large datasets to build models, run analyses, and surface trends.
• Familiarity with Salesforce, Tableau, or a similar sales/CS tech stack.
• Post-sales experience (renewals or customer success) a plus.

Responsibilities

• Own analytics and trend reporting for an assigned renewals/CS workstream for leadership and frontline managers.
• Extract and reconcile data across Salesforce and financial systems, resolving discrepancies.
• Design post-sales processes and drive adherence across renewals and CS teams.
• Build reporting on utilization, product adoption, and expansion for retention and growth.
• Translate data into recommendations to improve renewal rates and reduce churn.
• Support quarterly/annual post-sales performance reporting for leadership reviews.
• Maintain understanding of renewals/CS operating models to spot risks and gaps.

Skills

Management consulting

Sales/Business Ops

Financial analysis

Data analysis

Tools

Salesforce

Tableau

Job description

Samsara is seeking a Business Operations analyst to scale its post-sales org across renewals and customer success. You will own data sources, perform analyses, and design standardized processes to improve performance. This role focuses on turning data into leadership-ready recommendations and ensuring adherence across teams.

The position requires comfort with large datasets, Salesforce/Tableau, and strong communication to influence stakeholders in a fast-paced environment.