Remote Post-Pay Engagement Lead - Payment Integrity

Lyric; Pierre (SD); Remote; USD 125,000 - 188,000; Full time

Job summary

Lyric is seeking a Client Engagement Manager (Post-Pay) to translate payer needs into implementable requirements across the full lifecycle. You will own discovery, artifacts, client communications, decisions, and cross-functional alignment from design through go-live and ongoing support.

Expert knowledge of post-payment payment integrity (COB, data mining, DRG review) and collaboration with Implementation, Go-to Market, Product, and Engineering to configure and drive adoption of Lyric Replay

Qualifications

• Bachelor's degree or equivalent in a related field.
• 7+ years in healthcare payment integrity or payment systems implementation.
• 5+ years leading client-facing healthcare implementations.
• Expert-level knowledge of post-payment integrity (COB, data mining, DRG review, coding).
• Experience translating requirements into process flows, data specs, and testable criteria.

Responsibilities

• Lead client engagement and implementation leadership for assigned payer clients.
• Run discovery sessions, meetings, demonstrations, and executive updates.
• Build trusted client relationships with leaders, SMEs, PMs, data and tech teams.
• Capture and govern end-to-end requirements and artifacts across design to go-live.
• Ensure data requirements reflect payment integrity workflows and are auditable.
• Coordinate milestones and dependencies across discovery, design, testing, cutover, and hypercare.

Skills

Facilitation

Communication

Presentation

Relationship management

Negotiation

Issue resolution

Education

Bachelor's degree in healthcare administration, business, information systems, data analytics, project management, or a related field

Tools

Jira

Azure DevOps

Confluence

SQL

Job description

Lyric is seeking a Client Engagement Manager (Post-Pay) to translate payer needs into implementable requirements across the full lifecycle. You will own discovery, artifacts, client communications, decisions, and cross-functional alignment from design through go-live and ongoing support.

Expert knowledge of post-payment payment integrity (COB, data mining, DRG review) and collaboration with Implementation, Go-to Market, Product, and Engineering to configure and drive adoption of Lyric Replay