Remote Planning & Coordination Specialist

Velvethorizons; Helena (MT); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible remote

Performance pay

Training & development

Job summary

Velvet Horizons is a fully remote, service-oriented company seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Responsibilities include communicating with clients by phone, email, and digital platforms; researching options for accommodations and transportation; preparing structured plans; processing reservations; documenting interactions;

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Remote work

Communication

Organization

Scheduling tools

Problem solving

English fluency

Documentation

Tools

Scheduling software

Job description

Velvet Horizons is a fully remote, service-oriented company seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Responsibilities include communicating with clients by phone, email, and digital platforms; researching options for accommodations and transportation; preparing structured plans; processing reservations; documenting interactions;