Remote Pharmacy Technician – Phone Support

Onco360 Oncology Pharmacy; Buffalo (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical; Dental; Vision

401k with match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid benefits - life; and long

short and long-term disability

Paid Volunteer Day

Floating Holiday

Referral Incentive

Job summary

Onco360 Oncology Pharmacy in Buffalo, NY is hiring for full-time phone support representatives. You'll answer questions from health care providers and patients, coordinate medication refills, and work with insurers on denied claims.

Starting pay is $23 per hour with a $3 shift differential on weekends, plus a $5,000 sign-on bonus for hires before December 28, 2026. The role includes benefits and potential credential bonuses for CPhT.

Qualifications

• High school diploma or equivalent.
• Pharmacy Technician: 1+ years.
• Licensed/registered Pharmacy Technician as required by state law.
• Knowledge of medical terminology and pharmacy terminology.

Responsibilities

• Assist health care providers and patients by phone; answering questions and requests.
• Coordinate medication refill deliveries with patients and physician offices.
• Work with Insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Attention to detail

Typing speed

Teamwork

Education

High school diploma or equivalent

Job description

Onco360 Oncology Pharmacy in Buffalo, NY is hiring for full-time phone support representatives. You'll answer questions from health care providers and patients, coordinate medication refills, and work with insurers on denied claims.

Starting pay is $23 per hour with a $3 shift differential on weekends, plus a $5,000 sign-on bonus for hires before December 28, 2026. The role includes benefits and potential credential bonuses for CPhT.