Remote Pharmacy Technician – Inbound Support & Growth

Onco360 Oncology Pharmacy; Louisville (KY); Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401k with match

PTO & holidays

Tuition reimbursement

Life insurance

Disability

Volunteer day

Floating holiday

Referral incentive

Sign-on bonus

Job summary

Onco360 Oncology Pharmacy is seeking an inbound phone support technician to assist health care providers and patients by phone, coordinating medication refills and communicating with physician offices. This is a remote role after an onsite training period in Louisville, KY.

The position starts at $21.00 per hour with a $3.00/hour weekend differential, plus a $5,000 sign-on bonus for hires starting before December 28, 2026.

Qualifications

• Pharmacy Technician with 1+ year experience.
• Licensed/registered Pharmacy Technician as required by state law.
• Strong interpersonal, verbal and written communication skills.
• Ability to work independently and meet deadlines.

Responsibilities

• Handle inbound calls from health care providers and patients, answering questions and requests.
• Coordinate medication refill deliveries with patients and physician offices.
• Work with insurance companies regarding rejected claims and prior authorizations.
• Serve as primary contact for calls to patients and physicians.

Skills

Customer service

Verbal communication

Written communication

Telephone etiquette

Organization

Attention to detail

Education

High school diploma or equivalent

Pharmacy technician certification (preferred)

Tools

Pharmacy software

Insurance claim systems

Job description

Onco360 Oncology Pharmacy is seeking an inbound phone support technician to assist health care providers and patients by phone, coordinating medication refills and communicating with physician offices. This is a remote role after an onsite training period in Louisville, KY.

The position starts at $21.00 per hour with a $3.00/hour weekend differential, plus a $5,000 sign-on bonus for hires starting before December 28, 2026.