Remote Pharmacy Technician – Patient Care Focus

AnewHealth; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) plan

Paid time off

Job summary

AnewHealth is seeking Pharmacy Technicians for our Patient Care Center of Excellence. In a fast-paced, phone-based environment, you will interact with patients, doctors and facilities to deliver quality care and manage prescription data.

This full-time remote-friendly role requires high school diploma, PTCB or NHA certification, state registration, and strong attention to detail and confidentiality. You will support nationwide patients and collaborate with pharmacists to onboard new patients.

Qualifications

• High school diploma or GED required.
• PTCB or NHA certification and maintain certificate.
• Must maintain a pharmacy technician registration with State Board of Pharmacy.

Responsibilities

• Provide an exceptional customer service experience each day in a phone based environment.
• Enter a high volume of data; processing prescription information with speed and accuracy.
• Utilize sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
• Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks.
• Work through current case queues to problem solve for patient care issues.
• Serve as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf.
• Partner with technicians and pharmacists to ensure that new patients are successfully onboarded to ExactCare.
• Maintain patient records with strong attention to detail and confidentiality.
• Accurate retrieval of all prescription information and verifying through doctor calls.
• Placing welcome calls to newly onboarded patients and establish a trusted point of contact.
• Placing outbound calls to patients to create, maintain or update their medication profiles.
• Serve as backup support for times of higher patient call volume.
• Effectively assist with patient questions over the phone.
• Performing in a high volume, fast paced environment to support ExactCare’s nationwide patient base.
• Embody AnewHealth’s Core Values in all communications and interactions.

Skills

Phone-based communication

Independent work

Attention to detail

Confidentiality

Customer service

Critical thinking

Drug knowledge

Pharmacy software

Time management

Multitasking

Education

High school diploma or GED

PTCB or NHA certification

State Pharmacy Technician registration

Tools

Pharmacy software

Data entry systems

Job description

AnewHealth is seeking Pharmacy Technicians for our Patient Care Center of Excellence. In a fast-paced, phone-based environment, you will interact with patients, doctors and facilities to deliver quality care and manage prescription data.

This full-time remote-friendly role requires high school diploma, PTCB or NHA certification, state registration, and strong attention to detail and confidentiality. You will support nationwide patients and collaborate with pharmacists to onboard new patients.