Remote Pharmacy Technician - Inbound Phone Support

Onco360; Louisville (KY); Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

401k with match

Paid Time Off

Tuition Reimbursement

Company benefits – life; disability

Floating Holiday

Referral Incentive

Job summary

Onco360 is seeking motivated candidates for full-time inbound phone support in Louisville, KY. The role starts with on-site training, then transitions to remote work. Shifts begin at 11:00 or 11:30am EST, with a $21/hour starting wage and a $3/hour weekend differential.

Benefits include 401k, PTO, holidays, tuition reimbursement, and insurance coverage. Qualified technicians may pursue CPhT credentials for bonuses.

Qualifications

• Interpersonal skills with patients and providers.
• Strong verbal and written communication.
• Excellent customer service mindset.
• Ability to meet deadlines and stay flexible.
• Strong organizational skills and attention to detail.
• Knowledge of medical terminology and pharmacy terminology.

Responsibilities

• Handle inbound phone inquiries from health care providers and patients.
• Coordinate medication refill deliveries with patients and physician offices.
• Work with insurance providers on claims and prior authorizations.
• Serve as the primary contact for calls to patients and physicians.

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Time management

Organizational skills

Pharmacy terminology knowledge

Job description

Onco360 is seeking motivated candidates for full-time inbound phone support in Louisville, KY. The role starts with on-site training, then transitions to remote work. Shifts begin at 11:00 or 11:30am EST, with a $21/hour starting wage and a $3/hour weekend differential.

Benefits include 401k, PTO, holidays, tuition reimbursement, and insurance coverage. Qualified technicians may pursue CPhT credentials for bonuses.