Remote Health Care Support Specialist

The Elitejob; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage plus performance bonuses

Health, dental, and vision insurance

Paid time off (PTO), holidays, and sick leave

401(k) plan with company match

Tuition reimbursement and career development programs

Employee wellness programs and telehealth services

Exclusive employee discounts

Job summary

A leading health solutions company is seeking a Customer Service Representative. In this remote role, you will assist customers with inquiries related to their healthcare plans and prescription benefits. Strong communication and problem-solving skills are essential. Enjoy benefits like competitive wages, health insurance, and flexible scheduling options. Join us in making a difference in healthcare.

Qualifications

• Minimum of 1 year of experience in customer service or call center role, preferably in healthcare.
• Experience with healthcare management systems is a plus.
• Ability to work independently in a remote environment.

Responsibilities

• Respond promptly and professionally to inbound customer inquiries.
• Assist members with pharmacy benefits and claim statuses.
• Document customer interactions and update account information.

Skills

Exceptional verbal and written communication skills

Strong listening, interpersonal, and problem-solving abilities

Computer literacy with the ability to navigate multiple systems

High attention to detail and accuracy

Education

High School Diploma or GED

Associates or Bachelor's degree

Job description

A leading health solutions company is seeking a Customer Service Representative. In this remote role, you will assist customers with inquiries related to their healthcare plans and prescription benefits. Strong communication and problem-solving skills are essential. Enjoy benefits like competitive wages, health insurance, and flexible scheduling options. Join us in making a difference in healthcare.