Remote Customer Service Coordinator - Pharmacy Benefits

Recruit Monitor; Aurora (CO); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible work hours

Opportunity for advancement

Work from home environment

Job summary

A leading customer service provider is looking for a Customer Service Coordinator to work from home. This permanent position offers a flexible schedule of 35-40 hours per week. You will handle incoming and outgoing calls regarding customer benefits and prescriptions, providing informed assistance. Candidates should have a High School Diploma and at least one year of customer service experience, with familiarity in computer applications. Competitive compensation and opportunities for advancement are available.

Qualifications

• 1+ years of customer service experience, specifically in phone support.
• Understanding of computer and Windows PC applications.
• Ability to navigate and learn new complex systems.

Responsibilities

• Respond to incoming customer calls regarding benefit inquiries.
• Educate callers about their prescriptions and benefits.
• Make outgoing calls to customers on prescription orders.

Skills

Customer service experience

Computer navigation

Communication skills

Compassionate interaction

Education

High School Diploma or GED

Tools

Microsoft Office Word

Microsoft Excel

Job description

A leading customer service provider is looking for a Customer Service Coordinator to work from home. This permanent position offers a flexible schedule of 35-40 hours per week. You will handle incoming and outgoing calls regarding customer benefits and prescriptions, providing informed assistance. Candidates should have a High School Diploma and at least one year of customer service experience, with familiarity in computer applications. Competitive compensation and opportunities for advancement are available.