Remote Health Plan Support Specialist

Recruit Monitor; El Paso (TX); Remote; USD 17,000 - 25,000; Full time

Job summary

A leading customer service provider is looking for a Customer Service Specialist to work from home. This role involves responding to customer inquiries about prescriptions and benefit eligibility, documenting issues, and providing solutions. Candidates must have a high school diploma or equivalent, along with one year of customer service experience. Familiarity with Microsoft applications and the ability to work varied hours are essential. The position offers flexibility and supports career growth opportunities.

Qualifications

• 1+ years of customer service experience, especially over the phone.
• Basic knowledge of Microsoft Word and Excel.

Responsibilities

• Respond to incoming calls related to benefits and prescription inquiries.
• Document information and provide solutions to customers.
• Conduct outbound calls regarding prescription orders.

Skills

Customer service experience

Computer navigation skills

Fluency in Microsoft Word

Fluency in Microsoft Excel

Education

High School Diploma or GED

Job description

A leading customer service provider is looking for a Customer Service Specialist to work from home. This role involves responding to customer inquiries about prescriptions and benefit eligibility, documenting issues, and providing solutions. Candidates must have a high school diploma or equivalent, along with one year of customer service experience. Familiarity with Microsoft applications and the ability to work varied hours are essential. The position offers flexibility and supports career growth opportunities.