Remote Pharmacy Quality Supervisor — Data-Driven Leader

NCSL International; Des Moines (IA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Holidays

401K match

Adoption Assistance

Flexible Spending Account

Educational assistance

Professional membership

Referral bonus

Job summary

Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to oversee the Pharmacy Quality Management Program and lead a team of quality analysts. You will monitor performance, drive improvements, and create plans to enhance outcomes across the program in a remote-capable environment.

You will collaborate to write requirements, test enhancements, and present data-driven assessments to leadership, ensuring compliance and continuous process optimization.

Qualifications

• What our team expects from you? Minimum associate degree or at least 2 years relevant experience.
• Experience supervising quality analysts or acting in a quality management role.
• Experience using data to make assessments and recommendations for change.
• Experience developing and executing on improvements.
• Customer service excellence and adherence to compliance objectives.

Responsibilities

• Recommend quality metrics for the specialty pharmacy and analytics to support them.
• Review and assess quality monitoring data on a routine basis.
• Monitor insights to evaluate performance of quality analysts and personnel.
• Track trends and outliers for root cause and improvement.
• Ensure robust calibration across the Quality Management Program.
• Create business requirements and test enhancements.
• Present assessments and recommendations to leadership using data.
• Other duties as assigned.

Skills

Supervisory experience

Data analysis

Customer service

Quality management

Education

Associate degree

Job description

Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to oversee the Pharmacy Quality Management Program and lead a team of quality analysts. You will monitor performance, drive improvements, and create plans to enhance outcomes across the program in a remote-capable environment.

You will collaborate to write requirements, test enhancements, and present data-driven assessments to leadership, ensuring compliance and continuous process optimization.