Remote Pharmacy Operations Supervisor

Cardinal Health; Columbus (OH); Remote; USD 69,000 - 88,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k savings plan

MyFlexPay

FSAs

Short-term disability

Long-term disability

Work-Life resources

Parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Pharmacy Operations Management Supervisor to lead a team of 15–20 technicians responsible for prescription data entry, order management, and patient outreach. You will oversee workflows, ensure accuracy and compliance, and guide professional development through coaching and performance management.

You will collaborate with IT and other departments to implement system enhancements, onboard and train new technicians, and monitor metrics to drive continuous improvement

Qualifications

• 3-5 years of experience as a Lead Pharmacy Technician or in a Pharmacy Supervisor or similar people leader role, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Certified Pharmacy Technician with Active/Clear registration with the OH Board of Pharmacy and in home state (if located outside of OH)
• Knowledge of Brightree, PioneerRx, and/or GuardianRx pharmacy management system preferred but not required
• Previous experience training/coaching team members in various areas of pharmacy operations preferred

Responsibilities

• Supervise a team of up to 15–20 pharmacy technicians focused on prescription data entry, order management, and patient outreach.
• Provide day-to-day oversight of technician workflows, ensuring accuracy, compliance, and timely processing of inbound/outbound communications.
• Conduct regular 1:1s with direct reports and lead techs to set expectations, provide feedback, and support professional development.
• Deliver second-tier coaching and performance management, including corrective actions and escalation of ongoing issues.
• Collaborate with fellow supervisors to align team goals, share best practices, and ensure consistent execution across business units.
• Support project work by contributing to goal-setting, tracking progress, and presenting updates to the team and leadership.
• Partner cross-functionally with IT, operations, and other departments to implement system enhancements and process improvements.
• Facilitate onboarding and training for new technicians, ensuring readiness for production and adherence to SOPs.
• Monitor team metrics and performance indicators, using data to identify trends and drive continuous improvement.

Skills

Lead Pharmacy Tech

People leadership

Pharmacy operations

Training/Coaching

Education

Bachelor's degree or equivalent

Certified Pharmacy Technician with OH registration

Tools

Brightree

PioneerRx

GuardianRx

Job description

Cardinal Health is seeking a Pharmacy Operations Management Supervisor to lead a team of 15–20 technicians responsible for prescription data entry, order management, and patient outreach. You will oversee workflows, ensure accuracy and compliance, and guide professional development through coaching and performance management.

You will collaborate with IT and other departments to implement system enhancements, onboard and train new technicians, and monitor metrics to drive continuous improvement