Remote Pharmacy Operations Supervisor

Cardinal Health; Ohio; Remote; USD 69,000 - 88,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k savings plan

Life insurance

Job summary

Cardinal Health is seeking a Pharmacy Technician Supervisor to lead a 15–20 person team in remote Ohio operations. You will oversee prescription data entry, order management, and patient outreach, ensuring accuracy, compliance and timely processing while coaching staff and driving continuous improvement.

The role emphasizes cross-functional collaboration with IT and operations, onboarding and training, and regular performance feedback.

Qualifications

• 3-5 years of experience as a Lead Pharmacy Technician or in a Pharmacy Supervisor or similar people leader role.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Certified Pharmacy Technician with Active/Clear registration with OH Board of Pharmacy and in home state (if located outside OH).
• Knowledge of Brightree, PioneerRx, and/or GuardianRx pharmacy management system preferred but not required.

Responsibilities

• Supervise a team of up to 15–20 pharmacy technicians focused on prescription data entry, order management, and patient outreach.
• Provide day-to-day oversight of technician workflows, ensuring accuracy, compliance, and timely processing of inbound/outbound communications.
• Conduct regular 1:1s with direct reports and lead techs to set expectations, provide feedback, and support professional development.
• Deliver second-tier coaching and performance management, including corrective actions and escalation of ongoing issues.
• Collaborate with fellow supervisors to align team goals, share best practices, and ensure consistent execution across business units.
• Support project work by contributing to goal-setting, tracking progress, and presenting updates to the team and leadership.
• Partner cross-functionally with IT, operations, and other departments to implement system enhancements and process improvements.
• Facilitate onboarding and training for new technicians, ensuring readiness for production and adherence to SOPs.
• Monitor team metrics and performance indicators, using data to identify trends and drive continuous improvement.

Skills

People leadership

Coaching

Performance management

Education

Bachelor’s degree

Tools

Brightree

PioneerRx

GuardianRx

Job description

Cardinal Health is seeking a Pharmacy Technician Supervisor to lead a 15–20 person team in remote Ohio operations. You will oversee prescription data entry, order management, and patient outreach, ensuring accuracy, compliance and timely processing while coaching staff and driving continuous improvement.

The role emphasizes cross-functional collaboration with IT and operations, onboarding and training, and regular performance feedback.