Remote Pharmacy Customer Associate I

Elevance Health; Las Vegas, Nevada (NV, IA); Hybrid; USD 23,000 - 34,000; Full time

Job summary

Elevance Health, located in Las Vegas, NV, is seeking a Pharmacy Customer Associate I for BioPlus Specialty Pharmacy. The role responds to customer questions regarding pharmacy retail and mail order prescriptions, with training and hybrid/onsite work options.

The position requires a HS diploma or equivalent and offers opportunities to interact with internal and external customers, providing support and guidance on available tools and technology.

Qualifications

• HS diploma or equivalent.
• Experience in an automated customer service environment preferred.
• Pharmacy knowledge or experience preferred.

Responsibilities

• Respond to basic customer questions via telephone and written correspondence.
• Maintain positive customer relations and ensure requests are resolved promptly.
• Provide claims, customer service, and membership support.
• Help customers understand using technology and available tools.

Skills

Customer service

Call center experience

Pharmacy knowledge

Education

HS diploma or equivalent

Job description

Elevance Health, located in Las Vegas, NV, is seeking a Pharmacy Customer Associate I for BioPlus Specialty Pharmacy. The role responds to customer questions regarding pharmacy retail and mail order prescriptions, with training and hybrid/onsite work options.

The position requires a HS diploma or equivalent and offers opportunities to interact with internal and external customers, providing support and guidance on available tools and technology.