Remote Pharmacy Care Supervisor

Fuze Health Inc.; Charlotte (NC); On-site; USD 133,000 - 166,000; Full time

Benefits offered by this job

Fuze Health Benefits Site

Job summary

Fuze Health Inc. in the United States is seeking a Care Supervisor, Pharmacist to lead a remote pharmacy team delivering high‑quality services including remote prescription verification and patient consultations.

You will manage day‑to‑day performance, staffing, and patient experience while ensuring regulatory compliance. You will partner with Pharmacy Operations, Product and Workforce Management to improve workflows, develop training, and coach direct reports.

Qualifications

• Active, clear, and unrestricted Pharmacist license in your state of residence.
• 4+ years experience in a high-volume pharmacy.
• 2+ years in a supervisory or leadership role.
• Experience coaching and developing a team, including setting performance expectations and providing ongoing performance feedback.
• Experience working in pharmacy operations, including prescription verification, patient consultations, and clinical pharmacy workflows.
• Demonstrated ability to use operational data and performance metrics to identify trends, manage performance, and drive improvements.
• Exceptional written and verbal communication, organizational, and problem-solving skills.
• PharmD degree from an accredited school of pharmacy.
• Licensure: Active pharmacist license in good standing in the United States.

Responsibilities

• Lead, supervise, and mentor Remote Pharmacists; remote prescription verification, patient consultations, and clinical operations.
• Oversee day-to-day team performance across service levels, productivity, quality, and patient experience.
• Develop and maintain reporting and performance visibility for Remote Pharmacist operations.
• Forecast staffing needs based on prescription volume and demand; coordinate with Workforce Management.
• Develop training and quality assurance programs with Care leaders.
• Lead implementation of new workflows, tools, and operational changes.
• Develop proficiency across systems supporting Remote Pharmacy Operations (Dialpad, Alto OS, Aspect, Veriato).
• Maintain frontline pharmacy proficiency and participate in coverage rotations as needed.
• Ensure regulatory compliance with local/state/federal pharmacy regulations and company policies.
• Serve as escalation point for complex issues and drive timely resolution.

Skills

Pharmacist license

Leadership experience

Data-driven

Communication skills

Education

Doctor of Pharmacy (PharmD)

Tools

Dialpad

Alto OS

Aspect

Veriato

Looker

Job description

Fuze Health Inc. in the United States is seeking a Care Supervisor, Pharmacist to lead a remote pharmacy team delivering high‑quality services including remote prescription verification and patient consultations.

You will manage day‑to‑day performance, staffing, and patient experience while ensuring regulatory compliance. You will partner with Pharmacy Operations, Product and Workforce Management to improve workflows, develop training, and coach direct reports.