Remote Pharmacy Care Specialist – Patient Support

CVS Health; Trenton (NJ); On-site; USD 23,419 - 43,118; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a full-time Pharmacy Care Representative in Trenton, NJ. In this remote role, you will engage with customers, assisting them with medication orders and insurance verification. Ideal candidates are those with customer service experience in a fast-paced environment.

This position offers a competitive pay rate of $20.90/hr, with a comprehensive benefits package including health insurance and paid time off.

Qualifications

• 1+ years of experience in customer service handling complex needs.
• Comfortable working in a high-energy environment.
• Direct internet connection for remote work.

Responsibilities

• Conduct inbound/outbound calls regarding medication orders.
• Coordinate requests for new/refill order shipments.
• Verify insurance eligibility before shipment.
• Provide service explanations to new customers.

Skills

Customer service experience

Complex problem-solving

Windows-based applications

Computer keyboarding

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

CVS Health is seeking a full-time Pharmacy Care Representative in Trenton, NJ. In this remote role, you will engage with customers, assisting them with medication orders and insurance verification. Ideal candidates are those with customer service experience in a fast-paced environment.

This position offers a competitive pay rate of $20.90/hr, with a comprehensive benefits package including health insurance and paid time off.