Remote Pharmacy Care Associate - Benefits & Orders

CVS Health; United States; On-site; USD 23,419 - 39,206; Full time

Benefits offered by this job

Medical coverage

Dental and vision insurance

Paid time off

Job summary

CVS Health is seeking a Pharmacy Care Representative to provide customer service in a remote role. You'll handle patient inquiries, process medication orders, and verify insurance coverage in a dynamic environment.

Key qualifications include 1+ years of customer service experience and a Pharmacy Technician License. CVS Health offers a competitive pay package and a wide range of benefits including medical, dental, and vision insurance.

Qualifications

• 1+ years of experience in a customer service role handling complex customer needs over the phone.
• 1+ years of work experience with Windows-based applications like Microsoft Office.
• Active Valid Pharmacy Technician License and/or Certification as required by the State of FL.

Responsibilities

• Conduct phone calls to patients regarding Specialty medication orders and benefits verification.
• Coordinate and process requests for new and refill order shipments.
• Verify eligibility and insurance coverage prior to shipment.

Skills

Customer service expertise

Microsoft Office applications

Communication skills

Pharmacy Technician License

Education

High School Diploma or equivalent

Tools

Microsoft Teams

Email applications

Job description

CVS Health is seeking a Pharmacy Care Representative to provide customer service in a remote role. You'll handle patient inquiries, process medication orders, and verify insurance coverage in a dynamic environment.

Key qualifications include 1+ years of customer service experience and a Pharmacy Technician License. CVS Health offers a competitive pay package and a wide range of benefits including medical, dental, and vision insurance.