Remote Pharmacy Care Specialist (NJ)

CVS Health Corporation; New Jersey; Remote; USD 23,419 - 42,705; Full time

Job summary

CVS Health is hiring a Pharmacy Care Representative for a work-from-home role based in New Jersey. You will handle patient inquiries, verify insurance, process orders, and educate customers on CVS/Specialty services.

The role requires strong customer service experience, Windows/Office familiarity, and a reliable home internet connection. Start pay is $20.90/hr with full-time hours and benefits.

Qualifications

• High School Diploma or equivalent work experience.
• 1+ years of experience in a customer service role handling a high volume of calls.
• Experience with Windows-based applications (Outlook, Excel, Teams, Word) and internet navigation.
• Must have a direct/hardwired internet connection at home within 7 feet of your computer.

Responsibilities

• Handle inbound or outbound calls regarding patient orders and enrollment.
• Verify insurance coverage and perform benefit investigations.
• Coordinate and process requests for new and refill order shipments.
• Provide explanation of CVS Health/Specialty services to customers.
• Transfer/escalate clinical questions to the staff pharmacist.

Skills

Customer service

MS Office

Keyboarding

Internet access

Education

High School Diploma

Tools

Outlook

Excel

Teams

Word

Job description

CVS Health is hiring a Pharmacy Care Representative for a work-from-home role based in New Jersey. You will handle patient inquiries, verify insurance, process orders, and educate customers on CVS/Specialty services.

The role requires strong customer service experience, Windows/Office familiarity, and a reliable home internet connection. Start pay is $20.90/hr with full-time hours and benefits.