Remote Pharmacy Care Rep — Insurance & Meds

CVS Health Corporation; Arizona; Remote; USD 23,419 - 38,572; Full time

Job summary

CVS Health Corporation in Arizona is seeking a Pharmacy Care Representative for a fully remote, full-time role. You will handle inbound/outbound calls, verify insurance, enroll new patients, and process medication orders while delivering education and maintaining high-quality service.

Ideal candidates have 1+ year customer service experience, familiarity with Windows-based software, and an active AZ Pharmacy Technician license or certification.

Qualifications

• 1+ years of experience in customer service handling high volume of calls
• Experience with Windows-based applications and Microsoft Office
• Typing/keyboard proficiency
• Arizona Pharmacy Technician license or certification required

Responsibilities

• Interact directly with customers to answer questions and resolve problems by phone
• Provide education about CVS Specialty services and processes
• Process new and refill orders and verify eligibility with insurance

Skills

Customer service

Phone handling

Keyboarding

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Teams

Word

Job description

CVS Health Corporation in Arizona is seeking a Pharmacy Care Representative for a fully remote, full-time role. You will handle inbound/outbound calls, verify insurance, enroll new patients, and process medication orders while delivering education and maintaining high-quality service.

Ideal candidates have 1+ year customer service experience, familiarity with Windows-based software, and an active AZ Pharmacy Technician license or certification.