Remote Pharmacy Care Advocate: Enrollment & Benefits

CVS Health; Raleigh (NC); On-site; USD 23,419 - 35,335; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Remote working

Flexible scheduling

Job summary

CVS Health is seeking a Pharmacy Care Representative to join their team in Raleigh, NC. This full-time role involves providing exceptional customer service by handling medication orders and assisting patients with insurance verifications. You'll be part of a dynamic environment aimed at improving patient experiences.

The ideal candidate will have customer service experience, proficiency in Microsoft Office, and a high school diploma or equivalent. CVS Health offers competitive pay and a comprehensive benefits package.

Qualifications

• 1+ years in a customer service role resolving complex needs.
• Experience with Windows applications like Microsoft Office.
• Direct, hardwired internet connection required.

Responsibilities

• Conduct calls regarding medication orders and benefits verification.
• Process new and refill medication orders.
• Assist customers with enrollment and tracking referrals.

Skills

Customer service experience

Microsoft Office proficiency

Complex problem-solving

Keyboarding skills

Education

High School Diploma or equivalent

Tools

Windows-based applications

Job description

CVS Health is seeking a Pharmacy Care Representative to join their team in Raleigh, NC. This full-time role involves providing exceptional customer service by handling medication orders and assisting patients with insurance verifications. You'll be part of a dynamic environment aimed at improving patient experiences.

The ideal candidate will have customer service experience, proficiency in Microsoft Office, and a high school diploma or equivalent. CVS Health offers competitive pay and a comprehensive benefits package.