Remote Pharma Client Success Manager

Doximity

United States

Remote

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Base salary

Equity (where applicable)

Quarterly bonus

Job summary

Doximity is seeking a Client Success Manager for its Pharma unit. This remote, US-based role owns the full lifecycle of client projects, cultivating relationships and ensuring campaigns are delivered on time and within contract terms.

The ideal candidate has 5+ years in pharma/healthcare account management, strong client-facing communication, exceptional organization, and the motivation to help physicians and improve the US healthcare system.

Qualifications

5+ years of account management experience in pharma/healthcare consulting.
Understanding of the pharmaceutical regulatory review process.
Client-facing experience required.
Excellent written and verbal communication.
Highly organized; able to coordinate multiple projects.
Independently accountable for assigned client accounts.

Responsibilities

Cultivate and manage relationships with new and existing clients on assigned accounts.
Responsible and accountable for successful fulfillment of all client contracts from kickoff to campaign completion.
Manage timelines for all assigned client contracts and keep leadership informed of progress.
Collaborate with internal/external teams to develop, iterate, and launch client content; monitor metrics.
Accurately forecast deliverables and achieve revenue recognition goals.