Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Winter Park (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick 时间

Job summary

Insurance Office of America seeks a Personal Lines Account Manager to operate remotely in the EST time zone. The role emphasizes client service, renewals, remarkets, invoicing, evidences of insurance, MVRs, and Clue Reports, along with handling proposals, AORs, cancellations, and policy reviews.

The ideal candidate has 5+ years in personal lines, active licensing, excellent communication, and the ability to mentor and train team members while supporting sales collaborations and maintaining high

Qualifications

• 5+ years of industry experience in personal lines
• Active licensing as required by state
• Exceptional customer service and communication skills
• Strong multi-tasking, organizational, and delegation abilities
• High accuracy when handling large volumes of work
• Proficiency in MS Office (Outlook, Word, Excel)
• High School diploma (or equivalent)

Responsibilities

• Oversee client service and communication for policy renewals, remarkets, invoicing, and documentation (E&O, MVRs, and Clue Reports)
• Manage proposals, AORs, cancellations, and policy reviews
• Assign and mentor Account Associates and ensure timely, accurate servicing
• Monitor expiration and past-due renewals and A/R reporting
• Collaborate with commercial sales to develop solutions for mutual clients
• Maintain alignment with IOA core values and leadership standards

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Decision making

Education

High School diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks a Personal Lines Account Manager to operate remotely in the EST time zone. The role emphasizes client service, renewals, remarkets, invoicing, evidences of insurance, MVRs, and Clue Reports, along with handling proposals, AORs, cancellations, and policy reviews.

The ideal candidate has 5+ years in personal lines, active licensing, excellent communication, and the ability to mentor and train team members while supporting sales collaborations and maintaining high