Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Valdosta (GA); Remoto; USD 50.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus potential

Company-paid health insurance

Paid holidays, vacations, and sickTime

401K with employer match

Employee stock plan

Descrizione del lavoro

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone. The role entails overseeing client service, renewals, remarkets, invoicing, and policy reviews while mentoring the team and coordinating with underwriters.

Ideal candidates bring 5+ years of personal lines experience, a valid license, and exceptional communication. Hybrid onsite may be required for certain locations per policy.

Competenze

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multitasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.

Mansioni

• Maintain records, review renewals, remarket, quote, and bind additional lines of business.
• Ensure clients' assets are protected through comprehensive insurance products.
• Work with underwriters to find creative solutions for customer needs.
• Track expiration, past due renewals, and A/R reports to ensure timely servicing.
• Create and distribute client invoicing for new business, renewals, and endorsements; collect balances.
• Facilitate client claims processes as needed.
• Monitor productivity, quality, and service standards; propose improvements when needed.
• Maintain transparent communication with supervisor about obstacles and expectations.

Conoscenze

Customer service

Communication

Multi-tasking

Organization

Delegation

Decision making

MS Office

Attention to detail

Formazione

Active insurance license

High School diploma

Strumenti

MS Office Suite

Descrizione del lavoro

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager who can work remotely in the EST time zone. The role entails overseeing client service, renewals, remarkets, invoicing, and policy reviews while mentoring the team and coordinating with underwriters.

Ideal candidates bring 5+ years of personal lines experience, a valid license, and exceptional communication. Hybrid onsite may be required for certain locations per policy.