Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Kissimmee (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays, vacations, and sick时间

401K with employer match

Employee stock plan participation

Professional growth and career prog.

Job summary

Insurance Office of America, Inc. seeks a Personal Lines Account Manager to oversee client service, renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, while coordinating proposals, AORs, cancellations, and policy reviews.

Role includes mentoring Account Associates, ensuring productivity, and collaborating with sales to tailor coverage for mutual clients. Fully remote for EST positions with potential onsite needs per policy.

Qualifications

• 5+ years of personal lines experience and active license.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.

Responsibilities

• Oversee client service and communication for a book of personal lines policies.
• Manage administrative processes: renewals, remarkets, invoicing, evidence of insurance, MVRs, Clue Reports.
• Handle proposals, AORs, cancellations, and policy reviews; delegate work to Account Associates.
• Mentor and train team members to foster growth and development.
• Collaborate with commercial sales to develop solutions for mutual clients.

Skills

5+ years experience

Active licensing

Customer service

Multitasking

Attention to detail

MS Office

Education

High School diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. seeks a Personal Lines Account Manager to oversee client service, renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, while coordinating proposals, AORs, cancellations, and policy reviews.

Role includes mentoring Account Associates, ensuring productivity, and collaborating with sales to tailor coverage for mutual clients. Fully remote for EST positions with potential onsite needs per policy.