Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Perry (GA); Remote; USD 50,000 - 60,000; Full time

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager for a fully remote role in the EST time zone. You will oversee client service, renewals, remarkets, invoicing, and policy reviews, while mentoring Account Associates and collaborating with sales teams.

The ideal candidate has 5+ years in the industry, active licensing, and strong customer service and communication skills. Proficiency in MS Office is required, with company-paid benefits and career growth opportunities.

Qualifications

• Experience in handling client interactions with accuracy and professionalism.
• Ability to manage renewals, invoicing, and policy changes with attention to detail.
• Proven communication and organizational skills for multitasking.
• Proficiency in MS Office and standard insurance administration tools.

Responsibilities

• Oversee client service and communication, managing administrative processes for policies.
• Handle renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
• Process proposals, AORs, cancellations, and policy reviews; delegate work to Account Associates.
• Mentor and train team members to support growth and development.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Decision making

Education

High School diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager for a fully remote role in the EST time zone. You will oversee client service, renewals, remarkets, invoicing, and policy reviews, while mentoring Account Associates and collaborating with sales teams.

The ideal candidate has 5+ years in the industry, active licensing, and strong customer service and communication skills. Proficiency in MS Office is required, with company-paid benefits and career growth opportunities.