Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; DeLand (FL); À distance; USD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Sick time

Employee stock plan participation

Professional growth and career options

Work-life balance

Community service commitment

Résumé du poste

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to support clients remotely within EST hours. The role emphasizes client service excellence, renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, plus proposals and AORs.

You will also delegate work to Account Associates and mentor team members. The ideal candidate has Florida personal lines experience, a track record of accurate processing, and strong communication skills, with proficiency in

Qualifications

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma (or equivalent).

Responsabilités

• Manage renewals, invoicing, and proposals for client policies.
• Maintain records, bindings, and remarkets.
• Collaborate with underwriters to meet client needs.
• Monitor expirations, past due renewals, and A/R reports.
• Create client invoicing for new business and renewals.
• Assist with claims processes as needed.
• Mentor and train Account Associates.
• Communicate performance expectations with supervisor.

Connaissances

Customer service

Communication

Multi-tasking

Microsoft Office

Formation

High School diploma

Outils

MS Office (Outlook, Word, Excel)

Description du poste

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to support clients remotely within EST hours. The role emphasizes client service excellence, renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports, plus proposals and AORs.

You will also delegate work to Account Associates and mentor team members. The ideal candidate has Florida personal lines experience, a track record of accurate processing, and strong communication skills, with proficiency in