Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Moultrie (GA); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Stock plan

Career growth

Culture & balance

Job summary

Insurance Office Of America, Inc. is seeking a Personal Lines Account Manager to oversee client service, renewals, and policy administration.

The role includes mentoring Account Associates, coordinating with underwriters, and ensuring coverage gaps are closed while maintaining high service standards. The position supports remote work within EST hours, requires a Florida personal lines background or similar, and emphasizes accuracy, communication, and teamwork across branches.

Qualifications

• Minimum 5 years in personal lines insurance.
• Active state insurance license.
• Excellent customer service and communication.
• Strong multitasking and organization.
• Proficient with MS Office.

Responsibilities

• Manage renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
• Prepare proposals and AORs; handle cancellations and policy reviews.
• Mentor and train team members; support professional growth.
• Maintain book of business; ensure coverage gaps are closed.
• Coordinate with underwriters to address client needs.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Decision-making

Education

Active insurance license

High School diploma or equivalent

Tools

MS Office

Job description

Insurance Office Of America, Inc. is seeking a Personal Lines Account Manager to oversee client service, renewals, and policy administration.

The role includes mentoring Account Associates, coordinating with underwriters, and ensuring coverage gaps are closed while maintaining high service standards. The position supports remote work within EST hours, requires a Florida personal lines background or similar, and emphasizes accuracy, communication, and teamwork across branches.