Remote Personal Injury Case Manager (Pre-Litigation)

HireHawk Inc.; United States; Remote; USD 16,000 - 18,000; Full time

Job summary

HireHawk Inc. seeks a Case Manager – Personal Injury (Pre-Litigation) to own a caseload from intake to settlement or transfer to litigation. You will coordinate with clients, medical providers, insurance adjusters, demand writers, and supervising attorneys, working remotely on a Monday–Friday Pacific Time schedule.

The role emphasizes independent priority management, timely communication, and strict adherence to timelines in a remote, outcomes-driven environment. Legal experience in U.S.

Qualifications

• 2–3+ years supporting U.S. plaintiff-side personal injury cases with hands-on case management preferred.
• Ability to manage pre-litigation matters from intake through medical treatment, demand prep, and settlement.
• Experience communicating with injured clients, medical providers, and insurance adjusters.
• Strong written and verbal English communication; professional and empathetic.
• Excellent organizational skills to manage multiple cases, deadlines, and docs.
• Ability to work independently and know when attorney involvement is needed.
• High school diploma required; relevant legal experience may substitute.
• Experience using Filevine, CASEpeer, or SmartAdvocate.

Responsibilities

• Own an assigned portfolio of personal injury cases from intake through demand, settlement, or transfer to litigation.
• Keep clients informed about case status, medical treatment, and upcoming steps.
• Coordinate medical treatment, referrals, appointments, and follow-ups.
• Request, review, and organize medical records, billing statements, and other docs.
• Communicate with insurance adjusters regarding claim status and settlement progress.
• Monitor deadlines and documentation to prevent delays.
• Identify issues and escalate risks to supervising attorneys.
• Coordinate with demand writers to ensure files are complete for demand prep.
• Support settlement coordination by tracking balances, liens, and closure requirements.
• Maintain complete, accurate case records in the firm’s system.

Skills

Client communication

Case management

Organizational skills

Independent work

English proficiency

Education

High school diploma or equivalent

Tools

Filevine

CASEpeer

SmartAdvocate

Job description

HireHawk Inc. seeks a Case Manager – Personal Injury (Pre-Litigation) to own a caseload from intake to settlement or transfer to litigation. You will coordinate with clients, medical providers, insurance adjusters, demand writers, and supervising attorneys, working remotely on a Monday–Friday Pacific Time schedule.

The role emphasizes independent priority management, timely communication, and strict adherence to timelines in a remote, outcomes-driven environment. Legal experience in U.S.