Remote CA Personal Injury Case Manager (Pre-Litigation)

HireHawk Inc.; California; Hybrid; USD 20,000 - 22,000; Full time

Job summary

HireHawk Inc. is seeking a seasoned case manager to oversee a California personal injury pre-litigation portfolio. You will inform clients in Spanish and English, manage medical coordination, and keep deadlines and documentation on track.

You will work with attorneys and staff to resolve routine issues, escalate where needed, and maintain Maris Case files for efficient case management. The role is fully remote and compensated monthly in USD.

Qualifications

• Prior hands-on experience independently managing U.S. personal injury cases through pre-litigation.
• Strong knowledge of California personal injury claims, including liability and settlement procedures.
• Fluent Spanish and proficient English for client communication.
• Experience coordinating medical treatment, reviewing records, and tracking progress.
• Experience communicating with insurance carriers, policy searches, and coverage concepts.
• Familiarity with lien tracking, demand workflows, and pre-litigation settlement coordination.
• Ability to learn Maris Case and manage cloud-based case files.

Responsibilities

• Keep your assigned pre-litigation caseload progressing toward resolution by prioritizing next steps, monitoring deadlines, and closing outstanding follow-ups.
• Keep English- and Spanish-speaking clients informed about treatment progress and case status through clear, empathetic communication and persistent follow-through.
• Coordinate with medical providers to help clients attend appointments and complete recommended care, including MRIs, injections, and follow-up treatment.
• Review medical records and track treatment progress to identify treatment gaps, missing documentation, and issues that could delay case preparation.
• Obtain claim updates from insurance carriers, ensure policy searches are completed, and document coverage information, policy limits, and uninsured/underinsured motorist coverage.
• Recognize when treatment authorization is needed and coordinate it within attorney-approved protocols, escalating legal or medical decisions to supervising attorneys.
• Resolve routine case issues independently and flag liability concerns, delays, or potential settlement obstacles that require attorney review.
• Maintain accurate, current case files in Maris Case, the firm's cloud-based case management platform, so case status, documentation, and next steps are easy to track.
• Collaborate with attorneys, case manager assistants, medical records personnel, and demand preparation staff to keep lien tracking, demand workflows, and pre-litigation settlement coordination on track.

Skills

PI knowledge

CA PI knowledge

Bilingual

Client comms

Case management

Medical coord

Insurance liaison

Document mgmt

Tools

Maris Case

Job description

HireHawk Inc. is seeking a seasoned case manager to oversee a California personal injury pre-litigation portfolio. You will inform clients in Spanish and English, manage medical coordination, and keep deadlines and documentation on track.

You will work with attorneys and staff to resolve routine issues, escalate where needed, and maintain Maris Case files for efficient case management. The role is fully remote and compensated monthly in USD.