Remote People Operations Coordinator | HRIS & Onboarding

Solera Senior Living; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Solera Senior Living is seeking a People Operations Coordinator to serve as the first point of contact for team member and manager HR questions, support benefits and onboarding/offboarding, and maintain accurate records across the HRIS landscape.

Reporting to the Director of People Operations, you will learn HRIS processes and progressively take on more independence, while contributing to data quality, process improvements, and cross-site support in a fully remote, nationwide role.

Qualifications

• Associate or bachelor’s degree, 3-5 years of HR, administrative, or customer-service experience; HR internship or coursework a plus.

Responsibilities

• Serve as a first point of contact for team member and manager HR questions, resolving routine ones promptly and warmly, and escalating what needs a second set of eyes.
• Support benefits administration, including enrollments, qualifying life events, changes, and record accuracy.
• Assist with onboarding and offboarding coordination, documentation, and follow-through.
• Maintain employee records and files in compliance with company policy and applicable regulations.
• Help troubleshoot HRIS (UKG) issues, access and permissions, data errors, workflow hiccups, learning to resolve more independently.

Skills

HR systems

Customer service

Data and AI curiosity

Excellent communication

Learning agility

Discretion

Attention to detail

Education

Associate or bachelor’s degree

Tools

UKG HRIS

Spreadsheets

Job description

Solera Senior Living is seeking a People Operations Coordinator to serve as the first point of contact for team member and manager HR questions, support benefits and onboarding/offboarding, and maintain accurate records across the HRIS landscape.

Reporting to the Director of People Operations, you will learn HRIS processes and progressively take on more independence, while contributing to data quality, process improvements, and cross-site support in a fully remote, nationwide role.