Remote People Operations & Analytics Lead

CDP Community; Boston (MA); Remote; USD 130,000 - 170,000; Full time

Job summary

CDP Community seeks a Manager, People Operations, Systems & Analytics to build scalable HR systems and insights. You will lead compensation, benefits, compliance, HRIS, and automation initiatives to support growth and a strong employee experience.

With 5+ years in People Ops and hands-on HRIS experience, you will partner across the organization to implement data-driven decisions, streamline workflows, and enhance reporting and governance.

Qualifications

• Five+ years of progressive experience in People Operations, HRIS, compensation, benefits, analytics, or related technical HR discipline.
• Hands-on experience administering an HRIS or People platform such as ADP Workforce Now, ChartHop, or a comparable system, including configuration, data management, security, reporting, testing, and issue resolution.
• Strong technical reporting and analytical skills, including advanced Excel capability; experience with leveraging Microsoft Copilot to build dashboards and metrics.
• Working knowledge of compensation administration, including merit and bonus cycles, salary grades, pay structures, data validation, and compensation reporting.
• Experience supporting benefits administration and Open Enrollment, with familiarity with ACA, EEO-1, Form 5500, audit, and other HR compliance requirements.
• Demonstrated ability to maintain data integrity, establish controls, reconcile information across systems, identify root causes, and communicate findings clearly to technical and nontechnical audiences.
• Experience improving workflows through automation, AI-enabled tools, integrations, or low-code solutions; curiosity and sound judgment regarding responsible use of employee data and technology.
• Strong project management, documentation, vendor management, collaboration, and communication skills, with the ability to manage multiple deadlines and handle sensitive information with discretion.

Responsibilities

• Compensation cycles: Administer annual merit, compensation, and bonus cycles, including system configuration, data preparation, validation, audit controls, reporting, and coordination with People and Finance partners.
• Salary structures: Maintain salary grades, compensation structures, and related system data; produce analysis that supports compensation decisions and consistent program administration.
• HR systems: Serve as a primary technical administrator for HRIS and connected People platforms, including configuration, user access, business rules, data imports, troubleshooting, vendor coordination, and ongoing platform optimization.
• Workforce insights: Develop recurring and ad hoc workforce reporting, dashboards, and executive-ready insights, including Board reporting, workforce metrics, engagement and pulse survey results, and inclusion and culture measures.
• Compliance and audits: Manage required People-related reporting and compliance processes, including ACA, EEO-1, Form 5500, and other applicable federal and state requirements; support internal and external audits.
• Open Enrollment: Coordinate the operational and technical components of annual Open Enrollment, including system setup, testing, employee data validation, enrollment reporting, and reconciliation with vendors and payroll.
• Automation and self-service: Design and implement workflow automation, AI-enabled tools, and employee and manager self-service solutions that improve accuracy, reduce manual effort, and strengthen the employee experience.
• Scalable People Operations: Lead People Operations projects and maintain process maps, standard operating procedures, data definitions, controls, and end‑user documentation to support consistent and scalable practices.

Skills

HRIS admin

Compensation analytics

Benefits administration

Data storytelling

Automation / AI tooling

Education

Bachelor’s degree

Tools

ADP Workforce Now

ChartHop

Microsoft Excel

Microsoft Copilot

Job description

CDP Community seeks a Manager, People Operations, Systems & Analytics to build scalable HR systems and insights. You will lead compensation, benefits, compliance, HRIS, and automation initiatives to support growth and a strong employee experience.

With 5+ years in People Ops and hands-on HRIS experience, you will partner across the organization to implement data-driven decisions, streamline workflows, and enhance reporting and governance.