Remote Payroll Specialist — Workday, Union Payroll Expert

Audacy; Miami (FL); Remote; USD 65,000 - 75,000; Full time

Job summary

Audacy is seeking a Payroll Team Services Specialist to join Corporate Finance and support biweekly and semimonthly payroll processing in Workday. This remote role requires EST hours and offers a salary range of $65,000–$75,000 per year, with compensation determined by education, experience, and location.

The ideal candidate will handle employee data, respond to inquiries via Zendesk, and collaborate with HR and Finance to ensure accurate payroll records and timely reporting.

Qualifications

• 2+ years of Payroll or data processing work experience.
• 2+ year of Workday experience.
• 1+ year of customer service related work experience.
• 1+ year of previous experience working with multiple unions, preferably in the media industry.
• Previous experience with multi state payroll.
• Previous experience with employee data or HRIS functions.
• Excellent written and verbal communication skills.
• Ability to meet strict deadlines.
• Shows integrity, discretion, and sensitivity to confidential data.
• Solution-oriented, organized, and highly attentive.

Responsibilities

• Process multi state payroll for over 500 employees, including union employees across multiple unions in Workday.
• Perform calculations in overtime, PTO, and union contributions.
• Prepare weekly, monthly, and quarterly financial reports that include summaries of earnings, tax deductions and union dues for team audits, finance team and managers requests.
• Resolve payroll discrepancies and respond timely to employee queries.
• Provide initial resolution support and ensure prompt, accurate, and consistent handling of inquiries via Zendesk ticketing system, virtual meetings, and face-to-face engagement.
• Process employee data changes related to payroll, benefits, PTO, employment verifications, job changes, salary, terminations, org-level changes, and HR transactions.
• Provide aid and guidance to employees seeking to update personal information in the HRIS system, currently Workday.
• Adhere to ATS Service Level Agreement (SLA) to ensure optimal customer service is consistently achieved.
• Own market documents that support all changes to employee data and payroll.
• Partner with Subject Matter Experts (SME) to resolve specific inquiries that require further research and knowledge.
• Participates in team projects and identifies process improvement opportunities.

Skills

Payroll processing

Customer service

Union payroll experience

Multi-state payroll

HRIS data handling

Attention to detail

Communication

Deadline-driven

Education

Bachelor’s degree in Finance or related field

Tools

Workday

Zendesk

Job description

Audacy is seeking a Payroll Team Services Specialist to join Corporate Finance and support biweekly and semimonthly payroll processing in Workday. This remote role requires EST hours and offers a salary range of $65,000–$75,000 per year, with compensation determined by education, experience, and location.

The ideal candidate will handle employee data, respond to inquiries via Zendesk, and collaborate with HR and Finance to ensure accurate payroll records and timely reporting.