Remote Payments & Patient Support Specialist

Atlas-Healthcare-Partners-LLC; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits and dental benefits

Matching retirement plan

Job summary

Atlas Healthcare Partners is hiring a Representative – Payment & Support Operations for remote work in the United States. The role focuses on resolving post-adjudication payments and credits for patients and payers, while maintaining strong customer service across internal departments.

The ideal candidate will handle inbound inquiries, generate patient statements, and collaborate with accounting and third parties to address balances.

Qualifications

• Requires knowledge of patient financial services or collections, typically gained with up to two years of experience.
• Strong interpersonal, oral, and written communication skills to interact with diverse audiences.
• Ability to manage multiple tasks independently with minimal supervision.

Responsibilities

• Resolve accounts by handling inbound inquiries and preparing patient statements.
• Assist in post-adjudication payments and credits for patients and payers.
• Collaborate with accounting and third parties to resolve balances and credits.
• Support team in payments, adjustments, claims, denials, and charity applications as needed.

Skills

Customer service

Interpersonal communication

Written communication

multitasking

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Database software

Job description

Atlas Healthcare Partners is hiring a Representative – Payment & Support Operations for remote work in the United States. The role focuses on resolving post-adjudication payments and credits for patients and payers, while maintaining strong customer service across internal departments.

The ideal candidate will handle inbound inquiries, generate patient statements, and collaborate with accounting and third parties to address balances.