Remote Patient Support Specialist

Carbon Health; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Carbon Health is seeking a dedicated individual to ensure the completion of remote administrative tasks while supporting our patients and clinicians across clinics in California and Nevada. This role emphasizes exceptional customer service, operational integrity, and creative problem-solving.

The ideal candidate believes in patient access and possesses a compassionate approach, along with prior healthcare experience. Join us to help shape the future of healthcare with innovation and empathy.

Qualifications

• Strong belief in patient access to healthcare and health information.
• Creative and flexible, prioritizing patient needs.
• Experience in health care or clinic environments.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Perform troubleshooting for platform issues.
• Gather vital information for resolution.

Skills

Customer service

Troubleshooting

Compassionate care

Collaboration

Familiarity with Apple products

Tools

Google Business Suite

Job description

Carbon Health is seeking a dedicated individual to ensure the completion of remote administrative tasks while supporting our patients and clinicians across clinics in California and Nevada. This role emphasizes exceptional customer service, operational integrity, and creative problem-solving.

The ideal candidate believes in patient access and possesses a compassionate approach, along with prior healthcare experience. Join us to help shape the future of healthcare with innovation and empathy.